For a smooth and comfortable VR experience it is recommended to have a framerate of 90 FPS (Frames per second). Reaching 90 FPS on two screens (one per eye) with complex 3D models is not a task for your every day computer, and you should therefore see if you have the necessary equipment. This is detailed more in the «Recommended Hardware Specs».

If you are running D10's software with a low FPS, it will drastically reduce the comfort experienced when using the software. Especially if the framerate drops below 70 FPS, the experience will begin to feel "choppy" and unresponsive, and can start causing motion sickness. The lower the FPS, the "choppier" it will feel.

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A few tips for increasing the performance of your computer (focusing on windows 10) when running Dimension10 can be found here.

Here are a few additional tips, for increasing the performance of the software running. 

Troubleshooting performance 

If your company is using laptops with the Dimension10 software, make sure that the correct specs are included in the laptop.

Also make sure that your laptop is running in high performance mode.
Configure Power Management options for high performance
  1. Press the Windows + R keys to open the Run dialog box.
  2. Type in the following text, and then press Enter. powercfg.cpl.
  3. In the Power Options window, under Select a power plan, choose High Performance. 
  4. Click Save changes or click OK.

If none of the above solve your problem, you can try to check manually if your computer is default running its highest performing graphics unit:

there are two major GPU manufacturers that dominate the market; Nvidia, and AMD. We’re going to show you how you can force an app to use the dedicated GPU from both manufacturers.

Force App To Use NVIDIA Graphics Card

It’s worth mentioning that NVIDIA uses Optimus Technology. Whenever it detects that an app needs additional, more powerful resources, the dedicated GPU kicks in. That said, you can still force an app to use the dedicated GPU. With NVIDIA, it’s really easy.

Open the NVIDIA control panel. Right-click on an empty area on your desktop and select the ‘NVIDIA Control Panel’ option from the context menu.

Go to the Desktop menu and enable the ‘Add “Run with graphics processor” to Context Menu’ option.

Return to your desktop. Right-click the app you want to force to use the dedicated GPU. The right-click context menu will have a ‘Run with graphics processor’ option. Select ‘High-performance NVIDIA processor’ from the sub-options and the app will run using your dedicated GPU.

Force App To Use AMD Graphics Card

You can force an app to use your AMD graphics card but it isn’t as easy, or as accessible as the NVIDIA  option. With AMD, you can select which apps will use the dedicated graphics card. You don’t have an option in the context menu. Instead, you add apps to the AMD Catalyst Control Center.

Open the AMD Catalyst Control Center app by right-clicking on an empty area on your desktop. Select ‘Catalyst Control Center’ from the context menu. From the list of panels on the left, select ‘Power’. Under ‘Power’, select ‘Switchable application graphics settings’.

Here you will see a list of apps that AMD already recognizes as needing better GPU support. On this panel is an ‘Add Application’ button. Click it and select the EXE of the app you want to force to use the AMD graphics card.

After you add the application, open the dropdown next to it for setting graphics options. Select ‘High performance’ and you’re done. The app will always use AMD graphics card.

We should mention that some options may differ depending on your driver version and the GPU model you have. These solutions will still work but the options may be found under a different menu.

Windows UWP Apps  – NVIDA GPU

Unfortunately, this doesn’t work for Windows UWP apps. That doesn’t mean you can’t force them to use the dedicated GPU, just that the process is different for an NVIDIA GPU.

Open the NVIDIA control panel and go to 3D Settings>Manage 3D Settings. Select the Program Settings tab and click the ‘Add’ button. Browse for the Windows UWP app you want to run with the dedicated GPU, and add it. From the ‘Select the preferred graphics processor for this program’ dropdown, select your GPU.

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